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FAQ Category: Prices & Payment Methods

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How can I pay?

We accept various methods of payment. If you request a quotation from us then it will state on the relevant payment terms for you. In all other cases payment is due on order for parts or on completion for call outs. Credit Account – Download form – (usually takes a few days to set-up.) Credit […]

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Is there a re-stocking fee?

Yes, if you buy a part from us that isn’t faulty most manufacturers charge us 20% re-stocking fee as a guide.

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What is the Labour Rate?

We charge £38.50 per hour (minimum 1 hour and then 15 minute increments thereafter) Discounted Labour rates available for Service Contracts.

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Is there a call out fee?

No we do not charge a call out fee. We pride ourselves on been a quality affordable service and this is part of our commitment to this.

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