As you might expect, most of the relationships we build with our clients start with the air compressor. But they rarely stop at that…
Recently, we were back again, helping the client recover from a flood. Ironically, the air compressor was one of the few items unaffected when an upstairs toilet malfunctioned, flooding the lab below. To make matters even more frustrating for the client, this happened over a bank holiday weekend – but we were on hand to help.
The Sunday and Monday were spent on a (literal) mop up operation. We identified the problem and isolated it and started the process of salvaging what we could and ripping out damaged equipment, carpet and ceiling tiles.
Over the following week we repaired the toilet, replaced ceiling tiles, replaced carpet and more to put the lab back in the condition it had been prior to the flood.
There was downtime – the flood was too great for there to be no impact on the business. But by acting swiftly we were able to limit the damage caused, which enabled us to have the lab back up and running far sooner that might otherwise have been the case.
And besides, who needs bank holidays anyway?
*Please note photos are for illustrative purposes only – we may not stock / provide these exact models.